Refund Policy
Last updated: January 2026
Overview
TitleChek is a product of Litigrit Technologies Private Limited. We strive to provide the best property verification services. We understand that circumstances may change, and we have designed our refund policy to be fair and transparent.
Refund Eligibility
100% Refund
If you cancel before our team starts the verification process (typically within 2 hours of payment), you will receive a full refund.
No Refund
Once our team has started the verification process or the report has been delivered, refunds are not available as the service has been initiated or completed.
How to Request a Refund
To request a refund, please email us at support@titlechek.com with the following details:
- Your registered phone number or email
- Your request/order number
- Reason for cancellation
Our team will review your request and respond within 24 hours.
Refund Processing
- Approved refunds are processed within 5-7 business days
- Refunds are credited to the original payment method
- Bank processing times may vary (additional 3-5 days)
- You will receive email confirmation once the refund is initiated
Special Circumstances
Full refunds may be provided in the following exceptional cases:
- Technical issues on our end preventing service delivery
- Duplicate payments made in error
- Service unavailability for your specific property location
- Significant delays beyond our stated turnaround time (over 10 business days)
Non-Refundable Situations
- Dissatisfaction with verification findings (our reports are based on factual analysis)
- Incomplete documents provided by the user
- Change of mind after report delivery
- Property transaction falling through for reasons unrelated to our verification
Contact Us
For refund-related queries, please contact us:
- Litigrit Technologies Private Limited
- Email: support@titlechek.com
- Response time: Within 24 hours (Monday-Friday)